Privacy policy

Who we are

Fiber1Solutions LLC operates this website at fiber1solutions.com. If you have a question about this policy or about information we hold, contact us at info@fiber1solutions.com or 914-214-9210.

What we collect

We collect only what you give us and the minimum needed to operate the site securely.

• Information you submit. When you complete our contact form we collect your name, email address, and optionally your phone number, company name, the service you are interested in and the content of your message.
• Technical information. Our hosting provider records standard request data including IP address, approximate country, browser type and the page you came from. For contact form submissions we retain the IP address and country alongside the message as an anti abuse measure.

We do not use advertising cookies, analytics cookies or third party tracking pixels on this site. We do not sell, rent or trade your information to anyone.

How we use it

• To respond to your enquiry and to follow up about the services you asked about
• To send you an automatic confirmation that we received your message
• To detect and prevent automated abuse of our contact form
• To meet legal, accounting and regulatory obligations

We do not send marketing email to addresses collected through this form unless you separately ask us to.

Service providers

Operating this site involves a small number of processors, each handling data only as needed to provide their service:

• Cloudflare hosts the website, delivers it through their network and provides the Turnstile verification widget on our contact form. Turnstile is designed to distinguish humans from bots without the cross site tracking used by conventional CAPTCHA services.
• Resend delivers the email generated by our contact form to us and the confirmation message to you.
• Microsoft hosts our business email, where your message is stored once received.

How long we keep it

Contact form submissions are retained in our email system as part of our business records. Where an enquiry does not become a client relationship, we retain it for up to 24 months and then delete it. Where it does, records are retained for the duration of the relationship and for the period required by our legal and accounting obligations afterward.

Server request logs are retained for a short period by our hosting provider for security purposes.

Your choices

You can ask us at any time to:

• Tell you what information we hold about you
• Correct information that is wrong
• Delete information we no longer have a legal reason to keep
• Stop contacting you

Email info@fiber1solutions.com and we will respond within 30 days. We may need to verify your identity before acting on a request.

Security

This site is served entirely over HTTPS. Contact form submissions are transmitted encrypted, and access to the mailbox receiving them is protected by multi factor authentication. No system is perfectly secure, but we apply to our own environment the practices we recommend to clients.

Children

This site is intended for business users. We do not knowingly collect information from anyone under 16. If you believe a child has submitted information to us, contact us and we will delete it.

Links to other sites

Where we link to third party websites, those sites operate under their own privacy policies and we are not responsible for their practices.

Changes

If we change this policy we will update the effective date at the top of this page. Material changes will be noted clearly.

Contact

Fiber1Solutions LLC
334 Underhill Ave
Yorktown Heights, NY 10598
info@fiber1solutions.com
914-214-9210